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We had an auto accident and had our van repaired here as recommended by our insurance provider. The experience was top to bottom fantastic. They communicated with us regularly as to the status of our vehicle, and did great work. You would honestly never know that the vehicle was in an accident. To top it off, I got home after picking up our van and realized I'd left my son's drum in the trunk of the rental car, and the staff there were courteous enough to get it out for me and hold it until I could pick it up a few days later, saving me a trip back right away. It's things like that that go a long way in the way of customer service. Hopefully I don't have to have a collision repair again, but if I do I will absolutely be back to this location.
Had my 2016 Subaru WRX hood vinyl wrapped here. Did have a issue where the wrap was lifting on the inside of my hood scoop and had to contact them about it. Jesse got back to me right away and seemed to want to make sure it was fixed correctly. Even said they were concerned about that area of my hood but did not want to use adhesive there. He set up a appointment and even got me a rental car so they could use the adhesive and let it cure over night. Waited a few weeks after picking up the car the second time to make sure the vinyl wrap was sticking good and it seem fine now. Thanks Jesse and your crew, Todd.
USAA required me to get an estimate at one of its authorized dealers. This place was on the list and was close to home. I got right in for an appointment, and the estimate was emailed to me the next day. The estimate was in line with others I received.
Just had some body work done due to vandalism. My car looks great and was finished in the time frame given. Hope that I do not have to go back, but if needed, I will return.
Brought in one of my vehicles which was involved in an accident on Christmas eve. I made an appointment and upon arrival the day of, I was greeted immediately by a friendly and professional desk clerk. In short time, the estimator came out, introduced himself, and we looked over the damage on my vehicle together. I had my estimate back rather quickly, and they submitted everything directly to the insurance company via email. The bottom line is that this was a very seamless, quick, efficient process by a staff of professionals in a neat and professional environment. It would be my pleasure to do business with this body shop. Their estimate was also very reasonable compared to other estimates, which is good to know in any event, particularly for out-of-pocket body shop expenses. Highly recommend!
Very professional organisation. Good staff & they have the equipment to fix just about everything.
Great place to get your vehicle body fix
Pretty good fix but could be a little better on communication
They did a great job on my SUV, and Carley was great about keepong me informed on the work being done as well as when it would be completed.
Marc was the best - he kept me informed every step of the process and was really an advocate for me in a mess of situation with the dealer where I purchased my car. I will certainly go back and recommend Body By Cochran.
Very nice an honest people there
They are Clean...Organized...Friendly and do Great Body work
They are great to deal with! Joe was so helpful, available and nice! Every time I called, he answered my many questions quickly and well. He was just great to deal with. I can't say enough good things about Joe! Wrecked van looks great and it was done quickly!
I've been in three accidents (rear ended twice and hit road debree once) and each time their work has been flawless.
Unfortunately for me someone had swiped my car while it was parked right before the holidays. Luckily, I brought my car to Cochran Collision and was met with excellence in customer service and performance. They were so pleasant and made the whole process very easy for me, which I appreciate so much. They were in touch through the entirety of the job, providing updates frequently, until it was time to pick her up. The level of skill in the work is amazing - my car is like new now! Thanks so much to the team at Cochran Collision
Went in for a quote and everyone was incredibly kind and helpful. It also went really quick.
People were professional and service was on time