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Everything went perfect
Very well staffed with people who showed me nothing but concern, respect, and professionalism. I had my car in for repairs from an accident, and they were professional about the tile it took them to order all the parts, to painting, and finally finishing the car. I would highly recommend this place for all of your automotive needs or repairs.
We had an auto accident and had our van repaired here as recommended by our insurance provider. The experience was top to bottom fantastic. They communicated with us regularly as to the status of our vehicle, and did great work. You would honestly never know that the vehicle was in an accident. To top it off, I got home after picking up our van and realized I'd left my son's drum in the trunk of the rental car, and the staff there were courteous enough to get it out for me and hold it until I could pick it up ...
Had my 2016 Subaru WRX hood vinyl wrapped here. Did have a issue where the wrap was lifting on the inside of my hood scoop and had to contact them about it. Jesse got back to me right away and seemed to want to make sure it was fixed correctly. Even said they were concerned about that area of my hood but did not want to use adhesive there. He set up a appointment and even got me a rental car so they could use the adhesive and let it cure over night. Waited a few weeks after picking up the ...
USAA required me to get an estimate at one of its authorized dealers. This place was on the list and was close to home. I got right in for an appointment, and the estimate was emailed to me the next day. The estimate was in line with others I received.
Just had some body work done due to vandalism. My car looks great and was finished in the time frame given. Hope that I do not have to go back, but if needed, I will return.
From the moment I walked in the door we received exceptional service. From the front desk all the way to the service station. Everyone was wearing proper face covering and took all precautions recommended at this time. My van was fixed fast and efficiently. We couldn't be more happy. Thank you for making this such an easy process. It is very appreciated.
Recently had some minor body work done at the Cranberry location. The repair took longer than anticipated but in the body work world there are always unexpected happenings that are completely out of the control of those involved. Without getting into detail, everybody in the office knew my vehicle. That being said I cannot say enough for the professionalism of everybody I dealt with in the office. And the bottom line is the vehicle turned out as close to perfect as human hands could get it. I Just want to thank everybody involved. I will highly recommend this shop.
Body By Cochran did an excellent, excellent job repairing my Tesla Model 3 Performance. I was involved in a rear end collision and was told BbC in Cranberry was THE place to go to for Tesla repairs. The whole process was fast, transparent, and above all, knowledgable about fixing Teslas. From the tow truck company they chose that knew how to tow a Tesla, to the quick damage assessment, and the incredibly fast turn around time on repair, I felt confident through all the steps. As a bonus, the whole car was detailed upon pick up. I really can't say enough ...
Great place to get your vehicle body fix
Pretty good fix but could be a little better on communication
They did a great job on my SUV, and Carley was great about keepong me informed on the work being done as well as when it would be completed.
Courteous and complete!
Good service and great work
Very nice an honest people there
They are Clean...Organized...Friendly and do Great Body work
They are great to deal with! Joe was so helpful, available and nice! Every time I called, he answered my many questions quickly and well. He was just great to deal with. I can't say enough good things about Joe! Wrecked van looks great and it was done quickly!
They did a great job fixing my car after someone hit it! Justin is a very pleasant guy and makes sure the job is done perfectly!
Positive: Punctuality, Quality
Fast friendly service.
Went in for a quote and everyone was incredibly kind and helpful. It also went really quick.Edit: Ended up taking my car there for a repair to back bumper and they estimated 3 days but my car was done in 2. Couldn't even tell the accident happened after they finished.
Everyone was extremely friendly. The repairs were explained in great detail and all questions we answered without making me feel like I should have known what was going on. Based on the fact that my car was not safe to drive, I was assisted by the Enterprise rep to obtain a car within my insurance daily limit. Overall, it was a very, very good experience!
Good Communication and completed work quicker than original estimate.